HSNB Career Opportunities

Job Title: Medical Lead Supervisor

Reports To: Shelter Operations Director

Department: Administrative
FLSA Classification: Non Exempt

 Scheduled Hours: Full time, approximately 40 hours, 8-hour shift Days: 5 

Work Location: On site 

Hours: negotiable

Computer System: Microsoft Office Suite, Google, Shelter Buddy (training available) 

The Humane Society of the North Bay is a non-profit animal shelter that cares for Vallejo’s lost and abandoned pets. We are a busy shelter, and typically have up to 40 large dogs, 15 small dogs and 20+ cats (maximum capacity) onsite and a varying number of cats and dogs in foster. 

We are looking for a Medical Lead/ Supervisor who has compassion for both animals and humans, has a strong work ethic and meticulous attention to details. The candidate must be able to provide oversight of daily staff work and be able to work with people under sometimes demanding situations. Although the role regularly calls for animal handling and medication administration, primary veterinary care will be directed under the supervision and recommendation of the HSNB’s veterinarian of record and volunteer RVT. 

Compensation: 
$18.50 per hour 

Benefits: 
401(k) 
Employee discount 
40 hours paid vacation after 1 year full time employment 

Direct Supervision of: 
Kennel staff 

Reports Directly to: 
Shelter Operations Director 

Essential Duties: 

• Manage medical program, including medications, treatment plans, and post-operative care for animals onsite at HSNB 
• Administer basic medications and vaccines 
• Schedule and manage planned and emergency medical appointments 
• Arrange transport to and from medical appointments 
• Accurately and consistently enter information into the data management program (training provided) with continuous updates, as needed 
• Create medical request forms for DVM and RVT 
• Train kennel staff on proper animal handling, vaccine and microchip administration, and maintaining a humane environment 
• Ensure staff us accurately and consistently observing rules, policies and checklists 
• Work with office supervisor and vet to order medicines 
• Act as liaison between HSNB and local veterinary practice partners 
• Find fosters for animals who are too medically fragile to stay in the shelter environment, such as bottle-feeding kittens or injured or sick pets 
• Manage medical fosters to make sure their treatment plans are being followed and appropriate care is being administered 
• Schedule and manage spay/neuter appointments 
• Arrange for weekly spay/neuter transport 
• Work with director to screen job applicants, and recommend disciplinary actions and performance appraisals of current staff 
• Work with Adoption/Foster/Transfer Coordinator to make sure animals are medically ready for adoption, foster, or transfer 
• Ensure pet data management system is consistently updated with status, photos and profiles 

Requirements & Qualifications: 

• Dedication to the humane and compassionate treatment of all animals 
• Excellent organizational and time-management skills 
• Commitment to ensuring that processes and data management are maintained in a meticulous and timely manner 
• Excellent customer service skills 
• Excellent written, verbal and overall communication skills 
• Ability to work professionally with members of the public, staff and volunteers 
• Ability to deal with high-stress situations calmly and productively 
• Willingness and ability to adjust tasks in accordance with changing deadlines and priorities 
• Basic Microsoft Office skills and data entry 
• Valid CA Driver’s License and good driving record 

Specific Requirements 

• Experience in safely handling companion animals who may be scared, ill or injured 
• Familiarity with symptoms and terms for zoonotic diseases 
• Experience with the names and purposes of veterinary medications 

Preference will be given to candidates who have: 

• Prior experience in a veterinary clinic setting and/ or medical role in an animal shelter 
• Prior experience in a management role 
• Familiarity with Shelter Buddy data system (training provided) 

Physical demands include: 

• Sitting for long periods of time 
• Movement, including standing, walking, stooping, occasionally transferring heavy loads (with assistance) 
• Operation of motor vehicle 
• This position requires grasping, repetitive hand movement and fine coordination in preparing statistical reports and data, using a computer keyboard 
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus 
• Hearing is required when providing phone service and engaging with staff and the public 
• The Medical Lead will be handling animals who may be scared, agitated or injured, and who may attempt to bite or scratch 

Working conditions include: 

• Potential exposure to frightened, vicious or injured animals that may have come from abusive or neglectful environments 
• Potential contact with animals that may result in injuries such as, but not limited to, scratches and bites 
• Potential exposure to potentially harmful chemicals and prescribed veterinary drugs 
• Exposure to strong cleaning agents 
• Exposure to animal feces, urine, vomit, and blood 
• Excessive, uncontrolled noise associated with stressed or reactive dogs and cats. 
• Exposure to various smells due to the day-to-day activity at the shelter that may include odors from feces, urine, medications and cleaning chemicals 
• Interacting with members of the public who are upset, frightened and/or angry regarding a lost or found pet, an adoption outcome, surrender, or return-to-owner process 
• Understanding the need to send animals to a licensed veterinarian for humane euthanasia (although every effort is made to adopt out the animals we take into our care, some animals may be humanely euthanized for terminal disease, quality of life, or behavior that is dangerous for adoption into the community)